NDIS Individualised Living Options (ILO) in Western Australia

We provide utmost in-house care and support for our participants.

Commitment to Integrity

We hold ourselves to the highest standards of integrity.

Empathy-Driven Care

Empathy is always at the core of our approach.

Diversity and Inclusion

We celebrate diversity and champion inclusion.

Individualised Living Options (ILO) Explained

At Heritage Services, we are dedicated to providing flexible and personalised support to individuals with disabilities. Our NDIS Individualised Living Options (ILO) in Western Australia are designed to offer a range of tailored living arrangements that empower participants to live independently in a way that best suits their needs and preferences.

Individualised Living Options (ILO) are an NDIS support category that offers participants more choice and control over their living arrangements. Unlike traditional supported accommodation, ILOs are highly flexible and can include living alone, with family, friends, or other people of the participant’s choosing. The key focus is on creating a supportive environment that promotes independence and aligns with the participant’s goals and lifestyle preferences.

1. Customised Living Arrangements We work closely with participants to design and implement living arrangements that meet their specific needs and preferences. Whether it’s living alone, with a chosen roommate, or with family, we ensure the setup supports the participant’s independence and well-being.

2. Comprehensive Planning and Support Our team assists in developing a detailed living plan that outlines the participant’s needs, goals, and the supports required to achieve them. This includes identifying suitable housing, organising necessary supports, and ensuring a smooth transition to the new living arrangement.

3. Ongoing Support and Monitoring Once the ILO is in place, we provide ongoing support and monitoring to ensure the arrangement continues to meet the participant’s needs. Our staff are always available to assist with any adjustments or additional support that may be required.

4. Capacity Building We focus on building the participant’s skills and confidence to manage their own living arrangements. This includes support with daily living tasks, financial management, and developing social networks.

  • Personalised and Flexible Living Options: Tailored to the unique needs and preferences of each participant, providing greater choice and control.
  • Enhanced Independence: Supports participants in living independently and making their own decisions about their living arrangements.
  • Supportive Environment: Ensures a safe and supportive living environment that promotes well-being and quality of life.
  • Holistic Approach: Addresses all aspects of the participant’s life, including health, social connections, and community involvement.

1. Experienced and Compassionate Staff Our team is experienced in providing personalised support and is dedicated to helping participants achieve their independent living goals. We are committed to delivering compassionate and high-quality care.

2. Tailored Support Plans We create individualised support plans that are flexible and responsive to the changing needs of our participants. Our goal is to provide the right level of support at the right time.

3. Holistic Care Approach We take a holistic approach to care, focusing on the overall well-being of our participants. This includes physical health, mental health, social engagement, and community participation.

4. Community Integration We support participants in integrating into their communities, fostering social inclusion, and building meaningful connections. Our services aim to enhance the participant’s quality of life and overall happiness.

Our Process

At Heritage Services, we believe in delivering high-quality, personalised care that meets the unique needs of each individual.

Consultation

We start with an initial consultation to understand the specific needs and goals of our clients.

Support Plan

We conduct a thorough assessment to evaluate the client’s needs in detail.

Monitoring and Support

We continuously monitor the progress of our clients and the effectiveness of the support plan.